SARA

SARA - A game-changer in customer service.

SARA is an AI assistant, based off the most modern technology, capable of immediately responding to email inquires 24/7.

Your revenues are growing, and your costs reducing. Like magic!

With Artificial Intelligence, a significant portion of customer service tasks can be fully automated, reducing overtime costs and eliminating the need for additional staff during peak seasons.

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Meet the new generation of workforce.

SARA doesn’t take a coffee break in every hour, doesn’t fake illnesses and doesn’t even know what a heartbreak is. The perfect employee is here to serve you.

  • Easy and fast integration with existing systems.
  • Comprehensive knowledge base – SARA never forgets.
  • Enhanced data security – SARA never gossips.
  • Continuous improvement powered by Machine Learning.

How can SARA help you?

Explore how we can serve you.
We brought the best investment: high return at a low risk.

Lightning-Fast Responses

SARA is able to check and respond to incoming emails within 5 minutes, guaranteed to be faster than human labor.

24/7 Availability

SARA’s life is work, never gets tired, doesn’t get ill and heartbreak can’t get to her: this is guaranteed.

Superior Productivity

SARA is capable of responding up to 10 000 emails per day, an extraordinary amount. Its theoretical maximum is infinite.

Communication in 80+ Languages

No more crappy Google translated answers, if someone accidentally stumbles across from the other side of the world. Polite, well-spoken style in every language.

Effortless Scalability

Peak season, holiday period? There is no need to recruit and train employees, SARA is able to complete up to 10 people’s work.

Big Data Insights

By using Artificial Intelligence, your entire email database becomes transparent, uncovering new correlations and actionable insights. It's like a gold mine!

Exceptional Return on Investment

SARA can instantly respond to thousands of emails daily, eliminating the need for additional hires. As we know, personnel costs are significant – and SARA helps you save on them.

Enhanced Customer Satisfaction

Maximum patience. Instant, accurate responses in any language. That’s SARA. Exactly what your guests need.

Reviews

What Our Clients Say About SARA.

Replacing 12 people’s work in a second.

At first it sounded like a risky move to take. Since then, it has proved to me that it is the future of Customer Service. Easily scalable to the high season and can be reduced at the end. I’m happy that we put our trust into SARA.

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Joseph V.
CEO

Saved 500K annually!

With the implementation of SARA, we saved 10 FTEs, which is a huge amount in the hospitality industry. Guest satisfaction increased dramatically, bringing additional returns alongside cost savings, not to mention the Big Data insights. Highly recommended!

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Steven B.
CFO

I can only applaud SARA!

SARA, or 'Sara the Savior,' as we call her, has saved us immense time, energy, and frustration. She even has her own desk in the office, where everyone thanks her for handling difficult clients!

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Ivy A.
Customer Service Team Leader

Compelling Numbers, Right?

Explore our plans, or contact us for custom solutions!

SARA TRIAL
From

990 EUR / month

Get started
  • 4-hour response time
  • 10 emails/day
  • 3 languages
  • Limited customization
  • Basic support
  • Basic system integration
  • Basic reporting
SARA
From

2190 EUR / month

Get started
  • 1-hour response time
  • 500 emails/day
  • 10 languages
  • Basic customization
  • Standard support
  • Standard system integration
  • Standard reporting
SARA PRO
From

3490 EUR / month

Get started
  • 5-minute response time
  • 10,000 emails/day
  • 80+ languages
  • Full customization
  • Priority support
  • Advanced system integration
  • Comprehensive reporting

Frequently Asked Questions

SARA is the latest innovation from Cogniforce Labs. It is an AI-powered software that independently responds to email inquiries. With proper integration and knowledge base setup, SARA can effectively perform its tasks. The tone and style of communication can be customized, ensuring it always interacts with guests in the expected manner.

The tool provides instant responses to guest inquiries 24/7, resulting in faster service and reduced wait times. Additionally, it always delivers accurate, polite, and consistent replies, making guests feel that the hotel prioritizes their needs.

Yes, SARA can handle routine tasks such as answering general inquiries or even issuing invoices. This allows staff to dedicate more time to personal guest interactions and addressing unique requests.

The tool is easily integrable with most hotel management systems (PMS) and email platforms. Integration and knowledge base setup take only a few days, and no technical expertise is required to operate it. During the first 3 months, SARA operates in a learning phase, continuously improving. Afterward, it functions with high accuracy while working seamlessly in the background.

Yes, SARA can be customized to reflect your hotel's unique tone and values. Special welcome messages, personalized offers, and communication styles specific to the hotel can be configured, ensuring that SARA conveys the same warmth and care as in-person hospitality.

To prevent such situations, during the first 3 months, all drafted emails are saved as drafts for review by staff before being sent. During this trial period, SARA improves through machine learning to achieve high accuracy afterward. Certain keywords will continue to be flagged for review even after the learning phase, ensuring that sensitive emails, such as complaints, are handled by legal colleagues.